A new role for Ed Greaves

A new role for Ed Greaves

Congratulations to Ed Greaves, who was recently promoted to Plant Centre Sales Assistant here's what he had to say about his new role below:

1) What will your new role involve?

Quoting customer orders, responding to customer queries via both emails or over the phone, putting orders through the till and taking payment along with general front-of-house duties.

2) What was your previous role at Johnsons?

I was primarily an amenity lifter but spent a bit of time in the cultural and potting departments.

3) Have you worked anywhere previously that will help you within this role?

Working at a pub as it helped me to develop how to engage with customers both face to face and on the phone. Also working at Johnsons as it has helped to develop my plant knowledge.

4) What do you think the challenges will be?

Initially, it will be just getting used to the processes of completing an order from start to finish, but after that, it would be dealing with any problems that come from customers and how to deal with their problems efficiently and in a timely manner.

5) What are you most looking forward to?

I’m looking forward to working with new people in a new environment. Along with this, I’m looking forward to learning more about sales, from sourcing plants from suppliers to prices and margins etc. but most of all I’m most looking forward to enjoying a cup of tea while I work.

6) Tell us something we don’t know about you:

In 2018 I was invited to Buckingham Palace twice to steward tea parties on behalf of The Boys’ Brigade. One was the Royal Garden Party and the other was for HRH King Charles’ 70th birthday celebration.

7) Where would we find you at the weekend?

Either playing/coaching football or cricket or in the pub.

8)Dream travel destination?

New Zealand or Norway.

9) Favourite food?

Mexican food – I Love fajitas, enchiladas, and burritos.

10) An Item you couldn’t live without:

As much as I hate to say it, it would probably be my phone.

Posted 10th Jul 4:47pm