On Friday, 26th July, cash & carry employees Matt and Claire had the privilege of visiting the Yorkshire Air Ambulance (YAA) Support Unit at Nostell, near Wakefield. They were invited as a thank-you for our contribution to a garden showcased at the Harrogate Spring Flower Show, created by our customer Kate Smithson. The garden was designed as a peaceful retreat for people connected to the YAA—whether they were airlifted, saved, or part of the crew who face traumatic situations daily. Soon, it will be relocated to Roundhay Park in Leeds to make it more accessible.
Their visit included a tour of the YAA facility, where we gained a real insight into their daily operations. One fascinating aspect was how they monitor all local 999 calls to prepare for potential emergencies. We also got to see their immersive training room, which can simulate real-life medical situations with screens on every wall, ambient sounds, and temperature control. The level of realism is astounding, with incredibly life-like manikins that can even bleed and have controlled heart rates.
The helicopter itself was a real highlight. They were surprised by how compact it was, given that it could fit up to five crew members, a patient, and possibly a parent or observer. The technology onboard allows for both day and night flights, though crew members have strict working hour limits. They even learned that if a crew runs out of hours far from base, they may have to leave the helicopter behind and get a taxi home, with the next shift retrieving it!
While they were there, the YAA was called out on an emergency. They watched from a safe distance as the crew mobilized swiftly, taking off in just minutes. It was a powerful moment that highlighted the crucial work they do. What really struck me was the cost involved—each helicopter flight costs £4,000, and while NHS funds cover the medical staff, the wages of the pilot, navigator, and ground crew rely entirely on public donations.
Seeing the YAA in action left a lasting impression on Claire and Matt. The dedication, skill, and resources involved in every mission are extraordinary, and it’s made them appreciate even more the incredible work they do whenever they see a helicopter in the sky.
Posted 16th Sep 3:04pm
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